Who we are
Solvo Plumbing & Mechanical is a plumbing and mechanical services business located at 53 Wallingford Road, North York, ON M3A 2V2, Canada. We are responsible for the personal information collected through this website.
Information we collect
We collect only the information you choose to provide when contacting us. This may include:
- Your name
- Your email address and telephone number
- The property type and service you are enquiring about
- Your preferred method of contact and preferred appointment timing
- Any details you include describing the issue or project
Our website forms prepare a message in your own email application. Information you enter is not stored by this website; it is transmitted to us when you send that email.
How we use information
We use the information you provide to:
- Respond to your inquiry and arrange an on-site evaluation or service visit
- Provide quotations, scope descriptions and project timelines
- Carry out and administer the services you request
- Keep records of work performed and communications relating to it
We do not sell personal information. We do not use the information you submit for unrelated marketing without your consent.
Consent
By submitting an inquiry you consent to us using your information for the purposes described above. You may withdraw consent at any time by contacting us, subject to any legal or contractual record-keeping obligations that apply.
Retention and storage
Information is retained only as long as necessary for the purposes described above or as required by applicable law. Correspondence and service records are stored using business systems accessible to authorised personnel.
Safeguards
We apply administrative and technical measures appropriate to the sensitivity of the information we hold. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security of information sent to us electronically.
Third parties
This website is delivered through third-party hosting and content-delivery infrastructure, and web fonts are loaded from Google Fonts. These providers may process technical information such as IP addresses as part of delivering the site. We do not share inquiry details with third parties except where necessary to perform the services you request or where required by law.
Cookies and tracking
This website does not set advertising or analytics cookies. If tracking technologies are introduced in future, this policy will be updated and any consent required under applicable law will be obtained.
Your rights
Under applicable Canadian and Ontario privacy legislation you may request access to the personal information we hold about you, request correction of inaccuracies, or ask about our handling practices. Contact us using the details below and we will respond within a reasonable period.
Changes to this policy
We may update this policy from time to time. The revision date at the top of this page indicates when it was last changed.
Contact
Questions about this page can be directed to info@solvomechanical.ca or (416) 676-0505, or by mail to 53 Wallingford Road, North York, ON M3A 2V2, Canada.